As a courtesy to other Spa guests and our therapists, please give at least a 48-hour notice of cancellation to avoid a $25 charge or as a penalty one of your sessions taken away. A credit-card number , advanced payment, or gift-certification number may be required at the time of booking. For spa packages and two or more guests coming together we require a 48 - hour cancellation notice. Groups and bridal parties will require a 50% deposit at the time of booking. A refund is not available after you have used a portion of the services you booked.After one session the fee for package of two is non-refundable.Please ask new  update of our staff about our refund and return and cancellation policy.Educational programs After two sessions the fee for programs is non-refundable.We do not provide refunds for cancelled or missed appointments.